Terms of Service

Welcome to Craft Storely. By accessing our website, purchasing our products, or using our services, you agree to these Terms of Service.

1. About Our Products

Craft Storely sells digital products, including Shopify themes, templates, design assets, and related downloadable files.

All products are delivered electronically and no physical product will be shipped unless specifically stated.

2. Eligibility

By using our website or purchasing from us, you confirm that:

• You are legally able to enter into a binding agreement

• The information you provide is accurate

• You will use our products only for lawful purposes

3. Orders and Payments

All prices are displayed in the currency shown on our website.

Payment must be completed before access to a digital product is provided.

We reserve the right to cancel or refuse any order that appears fraudulent, unauthorized, or abusive.

4. Digital Delivery

After successful payment, your purchased product will be delivered through the method shown at checkout or sent to the email address provided with your order.

You are responsible for providing a correct email address and maintaining access to your purchase information.

If you experience a delivery issue, please contact us for assistance.

5. No Refunds

Because our products are digital and can be accessed or downloaded immediately, all sales are final.

We do not provide refunds, returns, or exchanges except where required by applicable law.

Please review the product description, features, requirements, screenshots, and live preview before purchasing.

6. License and Usage

Unless otherwise stated on the product page, your purchase provides you with a limited, non-exclusive, non-transferable license to use the purchased product.

You may not:

• Resell or redistribute the original product files

• Share purchased files with other individuals or businesses

• Upload the product to marketplaces, file-sharing platforms, or public repositories

• Claim the original product as your own creation

• Sell, sublicense, or distribute modified versions where this would effectively redistribute our original product

You may customize the product for your own store or project according to the license provided with the product.

7. Live Preview Access

Some products may include access to a live demo or preview website.

Preview URLs, passwords, or access codes are provided only for evaluation purposes and may be changed or removed at any time.

Access to a preview does not provide ownership or download rights to the product.

8. Product Compatibility

We provide product compatibility information on relevant product pages.

However, we do not guarantee compatibility with:

• Every Shopify app

• Third-party plugins

• Custom code

• External services

• Future platform updates

• Unsupported modifications

You are responsible for checking product requirements before purchase.

9. Product Functionality

Our products are provided “as is” and “as available.”

We make reasonable efforts to ensure our products function as described, but we do not guarantee that they will be completely free from bugs, errors, interruptions, or compatibility issues.

To the maximum extent permitted by law, Craft Storely is not responsible for issues caused by third-party software, customer modifications, unsupported integrations, incorrect installation, or circumstances outside our control.

10. Support

Where support is included, the scope of support will be described on the relevant product page.

Unless specifically stated, support does not include:

• Custom development

• Major design changes

• Third-party app configuration

• Custom coding

• Hosting or domain issues

• Problems caused by customer modifications

11. Intellectual Property

All website content, product files, designs, branding, graphics, text, and other materials provided by Craft Storely remain the intellectual property of Craft Storely or their respective rights holders.

Purchasing a product gives you a license to use it. It does not transfer ownership of the underlying intellectual property.

12. Prohibited Use

You must not use our website or products to:

• Violate any law or regulation

• Distribute malware or harmful code

• Attempt unauthorized access to our systems

• Copy or redistribute our products without permission

• Engage in fraudulent activity

• Infringe intellectual property rights

We may suspend access or cancel orders where misuse is identified.

13. Account and Download Security

You are responsible for keeping your account, email, download links, and access information secure.

We are not responsible for unauthorized access resulting from information shared by the customer.

Download access may be limited or suspended where abuse, unauthorized sharing, or fraudulent activity is detected.

14. Third-Party Services

Our website may use third-party services such as Shopify, payment processors, analytics providers, apps, and external platforms.

Your use of those services may also be subject to their own terms and policies.

Craft Storely is not responsible for the availability, operation, or policies of third-party services.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Craft Storely will not be liable for indirect, incidental, special, or consequential losses arising from the use or inability to use our products or services.

This includes loss of revenue, data, business opportunities, or store performance.

16. Chargebacks and Payment Disputes

If you experience an issue with an order, please contact us before initiating a chargeback or payment dispute.

Fraudulent or abusive chargebacks may result in suspension of product access and restriction from future purchases.

17. Changes to Products or Services

We may update, improve, modify, discontinue, or replace products or services at any time.

We may also change pricing, features, availability, or support terms without prior notice, except where otherwise required by law.

18. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be posted on this page with a revised “Last Updated” date.

Continued use of our website after changes means you accept the updated Terms.

19. Governing Law

These Terms are governed by the laws applicable to our business location, subject to any mandatory consumer protection rights that may apply in your jurisdiction.

20. Contact Us

For questions about these Terms of Service, please contact